"Mental health counselors provide emotional counseling and guidance to individuals suffering from mental and behavioral disorders. Expect to answer questions that will assess your knowledge of disorders as well as your interpersonal skills to navigate difficult patient situations. As clients may display potentially harmful behavior, be prepared to discuss how you would offer adequate guidance to volatile individuals. In comparison to psychiatrists who are required to have a doctorate in order to practice, licensed mental health counselors must have a master's degree at minimum."
Interviewer asked how a Counselor should and would work with a family who doesn't respond to communication and doesn't show much interest in working with the School Counselor. Interviewer also asked how a Counselor should handle a case of suspected child abuse.
I would try to reach out to the parents in whatever way possible to make a connection with them in the hopes they would be more willing to work with me. I would also work more closely with the student to figure out why his/her parents are not interested in working with a counselor as well as what the extent of the abuse is. Every case is different, so it is hard to say what I would do if the student does not admit to being abused but I still strongly suspect it is happening.
After reaching out through phone contacts, emails, and mailed letters, I will make a home visit in attempt to visit with the family. I will discuss with the family any problems and together come up with a solution. I worked 17 years in CPS and our agency received calls of suspected abuse from schools. I will first discuss the concerns with my superior and follow their guidelines before contacting CPS.