Merchandise Associate Interview Questions | Glassdoor

Merchandise Associate Interview Questions

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Tell me a time when someone close to you stole something or was doing something you didn't agree with? How did you handle that situation?

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I had a friend in high school who was skipping school and her grades were failing. I couldn't allow her to make the mistake of letting go of her future, and/or the chance to get her high school diploma. I encouraged her and motivated her to stop skipping school and studied with her after school. She got her high school diploma and she thanks me for the support I gave her.

"How comfortable are you to approach random customers to convince them to sign up for a Bloomingdale s Credit Card.

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Unexpected question: 'Have you ever seen an associate stealing? What should happen to them?"

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What is the best way to help a customer if you don't know about a product?

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Are you available 7 days a week? Can you lift 80 pounds? Are you local?

1 Answer

Name a time were your were approciated by an angry customer who

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dealing with customers when you have a deadline that needs to be meet

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What does customer service mean to you ?

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How can you be helpful to the company?

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