If you are working the register and someone is buying an item that rings up as $19.99 but guest says it was listed as $17.99 what would you do? After answering the question I was asked what the outcome would be.
I said apologise and follow Target guidelines. I was then asked what that would mean and I said probably giving the discount as it was only a few $$ and not a big discount but as I don't work at Target I have no idea what their policies/procedures are. As for the final part of that question I said the guest would leave happy and not have decided to make their purchase elsewhere.