Merchant Interview Questions | Glassdoor

Merchant Interview Questions

203

Merchant interview questions shared by candidates

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How would you handle a customer that wanted you to do something that was clearly against company policy?

1 Answer

Politely tell the customer it was against customer policies and I apologize, but is there anything else I can do to help them

What is your weakness?

1 Answer

What would you do win over an unhappy customer?

1 Answer

Nothing too difficult. One question was something to the effect of "what factors would you look at when making a trading decision."

2 Answers

Are you expecting to work long hours with low pay to pay off in the end?

1 Answer

Do you have any sales experience?

1 Answer

They wanted to know my credit history which I think was a deciding factor in my hiring, given that I didn't have much work experience. They look at the lie detector, credit history, criminal background check, and the interview.

1 Answer

the fact that travel to the business took three to four trips before I even knew where I stood in the interviewing cycle.

1 Answer

What would you say was your most challange in this industry in the past?

1 Answer

I would be replacing someone who was a new colleague's "best friend". I perform multiple people's job functions at my current job. I was e extremely overqualified for the position. Told I " scored overly high for the position " on their success assessment test.

1 Answer
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