"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."
The assistant manager asked me "lets say we have a coupon for carry out only for a large 1 topping pizza for $6.99, someone calls in and orders a large 1 topping pizza, do you tell them about the deal or do you charge them full price?"
The correct answer is to charge them full price.