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Manager Interview Questions in Minneapolis-St. Paul, MN

"Companies count on managers to make smart team decisions and oversee group members in order to maintain deadlines and keep operations running smoothly. Be prepared to answer several situational questions that will evaluate your time management skills, problem solving abilities, and ease in leading a team. Employers will also expect you to be well-versed in products and operations, so make sure to brush up on the department's relevant work."

Manager Interview Questions in Minneapolis-St. Paul, MN

Manager Interview Questions in Minneapolis-St. Paul, MN

During an interview for a manager position, employers may ask questions that test your communication, leadership, and team-building skills. Expect to answer questions that demonstrate your ability to motivate and direct staff members. As you answer questions, emphasize your ability to work well with others, delegate work, and handle challenging situations.

532,022 Manager interview questions shared by candidates

Manager Interview Questions & How to Answer

Here are three manager interview questions and how to answer them:

Question #1: How do you measure success in the workplace?

How to answer: This question allows the interviewer to understand how you set goals, lead employees, and evaluate success. Focus on the success of your work team in how you identify, plan for, and measure success on the job. If you have managerial experience, include examples of past success.

Question #2: How would you handle terminating an employee?

How to answer: This question tests your ability to handle a difficult managerial task professionally. Your answer should include the steps you would take before termination, including documentation and cooperation with human resources. If you have previous experience in this matter, describe the methods you used and what, if anything, you would change.

Question #3: How do you deal with conflict between employees?

How to answer: This question allows interviewers to test your ability to handle stress in the workplace, improve staff communication, deal with conflict, and build a cohesive team. Describe the methods you would use to resolve staff issues and include any examples of conflict resolution from your work history. Your answer should demonstrate your maturity and accountability as a manager.

Top Interview Questions

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Amazon
Senior Product Manager was asked...August 2, 2010

The manager of component 'A' says his functionality is more important than that of component 'B.' The manager of component 'B' says his is more important than that of component 'A.' You can only implement one A or B, but not both - which do you choose to implement.

14 Answers

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The key question to ask is definition of "IMPORTANT". Is it important to the managers (ego equation), important to the end consumer or important for Amazon. The first one needs to be thrown out immediately and the others must be quantified based on achievability, impact on end user and ROI. Less

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I would say whichever is more valuable to customer & gives competitive advantage to Amazon. Less

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Agreed. Need to drill into what "important" means. Great catch My guess is that Amazon was looking to quantify/define "important" from the customer perspective. Less

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H E B
Customer Service Representative was asked...February 8, 2015

How would you respond to a customer that is complaining they have a hole in a product they just purchased?

10 Answers

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Respond to the customer by apologizing for their inconvenience and let them know you will do everything in your power to rectify the situation. Never promise money or product as a solution until it is fact. Less

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Apologize for the damaged item and explain what you can do to replace the. Item

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Apologies For the damaged item and explain what you can do to replace the item

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IRS
Customer Service Representative was asked...August 21, 2013

How would you deal with screaming customers or stressful environments?

9 Answers

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Let them vent. You have to understand the customer from their point of view. Sometimes you have to put yourself in their place. Make sure you reassure the customer the issue will be resolved. I may take sometime but their is always a resolution for a problem. Must have confidence. Because if the customer doesn’t feel you’re confident then they’ll doubt everything you’re saying. Do literally everything you can and be nice for quality purposes. Less

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Real calm hear the customer out. Empathize with and assure you are here to help them Less

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Calming voice, listen closely and stay optimistic without being defensive.

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ALDI
Aldi District Manager was asked...January 10, 2013

What do you think about firing a great manager, just because they do not agree with corporate management.

5 Answers

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When you are in a leadership position in any company, you have to promote the directions of the company. If the manager refuses, it is up to the DM to get the point across, or to help the manager find the door to a position they agree with. Less

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Hi I’m interested for work

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They can disagree but still do what is asked of them!

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Amazon
Senior Product Manager, Social Media Advertising was asked...June 26, 2012

Tell me how you would scale a social media software platform?

3 Answers

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Try to define "scale", ask for clarifications. Are we trying to scale to more users or to more ad providers? Are there any current bottlenecks? What is the goal here? How about we improve the experience by providing more relevant ads? etc... Less

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Its such a tricky question. I guess its by the analytic we use to know the page views and all.. Less

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I didn't have a good answer for this one.

United Airlines
Sales Manager was asked...November 30, 2014

"Sell me this pen". The VP handed me his pen and asked me to sell it to him.

5 Answers

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Ask what they see in a pen. If he remembers the last pen he used, and what price he would put on a pen he uses for signing big important contracts. As soon as he names a price... sold Less

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I would suggest it was a very special pen used by a very important person and it won’t come up for sale again Less

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this pen has an option for lifetime ink cartridge's. So if you buy the bundle with lifetime cartridges You will never need another pen again. I f you buy 50 pens the 1st pen is at no charge. these would be great for advertising purposes. We can engrave each pen with your company information on it. this promotion ends this week. How many would you like? Less

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EchoStar
Senior Project Manager was asked...October 6, 2009

Suppose you are working on a project with an original scope of a few months and you are told that you instead now have a few days -- how would you handle it?

5 Answers

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I'd ask 'why'? Something radically changed since the last time this was discussed. Understanding what it was that changed is critical to determining the best course of action. Adding manpower, reducing scope, working 24/7, or pushing back might all be reasonable (or horrible) solutions. By first understanding the (new) need, you can then develop a solution. Less

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Depends: Who is telling me this? What stage is the project in on the project life cycle? Review these factors in light of the impacts, set change management process and communication plan. There are no cookie cutter approached - each project is unique. Less

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I would say evaluate the overall impacts and risks then communicate it with your sponsor (customer). Let he/she to decide then document it. Less

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Brown Brothers Harriman
Fund Accountant was asked...November 19, 2012

How far apart is the hour and minute hand a 3:15?

5 Answers

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No matter what time of the day, the minute and hour hand are always touching in the center of the clock face. Less

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7.5 degrees

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360 degrees on the clock. Each number is 360/12 = 30 degrees apart from one another. at 3:15, the minute hand is at 3 while the hour hand is 15/60 = 1/4 away from 3. So (1/4) * 30 = 30/4 = 7 + 2/4 = 7.5 degrees Less

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Big Fish Games
Scrum Master/Technical Project Manager was asked...March 21, 2009

How would you explain story points to a team who's new to Agile/Scrum?

4 Answers

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Time vs effort.. teams get hung up on time based estimates. And not about the amount of effort it's going to take to accomplish a task/user story. Less

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It’s about demonstrating it to them and comparing the efficacy compare to other frameworks via dissecting a story vertically to the smallest size possible. Less

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I said I would talk to them about t-shirt sizing and try several ways to help them understand that story estimation has little to nothing to do with time, rather effort. I also explained that this was a challenging topic for a new team. Less

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CHG Healthcare
PR Manager was asked...March 19, 2013

Have you ever worked at a company with competing brands?

4 Answers

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Yes

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Yes

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No I have not but would love to learn more

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