"As an inside sales representative, you'll leverage your communication skills to close deals with clients over the phone. Employers are looking for candidates with strong interpersonal skills who can engage customers, build rapport, and deliver persuasive sales pitches. Come prepared to sell your interviewer a product and role-play a scenario with a difficult customer."
The ISR position is a sales position with lots of cold-calling and pushy sales tactics. UPS wants you to take business from competitors and to not take << no>> for an answer.