Mortgage servicing specialist ii Interview Questions


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Bank of America
Mortgage Loan Officer Specialist II was asked...January 17, 2014

The most difficult or unexpected question was why I was laid off after 20 years. May it was because I was the last one on the team I was working or some other reason. Nonetheless, I decided to go back to school to get my CPC (Certified Professional Coding) certification and am in the process of taking my exam on February 22, 2014. This is my second time. I am unemployed; however, once I do get my certification, and with a Bachelors in Mathematics. I hope to land a job by the end of March, 2014.

1 Answers

The answer to this question is because I was at the bottom of the totem pole for the ICA team -- the name of the team I was working. I got out and did not let this defeat me. I went back to school and got certified in a field that I know has job security! Less

JPMorgan Chase & Co

Name the last time you had difficult boss and what did you do about it?

1 Answers

Problem is, I have always made up the answer as all bosses can be diffcult. It goes with the territory. Less

Fifth Third

If I want to make a commitment to 5th/3rd after the first interview.

1 Answers

I inquired what was meant by commitment. Maybe would you like to move forward or are you interested in 5th/3rd would be more appropriate. You can't commitment to a company you know nothing about except what the position entails. Less

Standard UW questions. Familiarity with OS- Encompass, Regulations, etc. Experience/background.

Homeowners Financial Group

How my time management skills were and my view on teamwork.

Bank of America

What makes you a great fit for this position?

First Tech Federal Credit Union

Please describe your experience working as a mortgage loan processor.


Q: Tell me about some challenging experiences you had in college or with customers, and how did you handle it.

Navy Federal Credit Union

Tell me about a time when your had to work with an upset customer and what steps did you take to deal with the upset customer

U.S. Bank

Tell me about yourself

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