Associate Interview Questions in Naples, FL | Glassdoor

Associate Interview Questions in Naples, FL

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Associate interview questions shared by candidates

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What does giving great customer service mean to you?

I couldn't say per say but the overall atmosphere of the first interview conducted was NOT professional.

Tell me of a time you went above and beyond to solve an issue? Was the outcome positive or negative?

Basically questions that involve what decision would I make in a _____ situation.

Out of all the retailers to choose from to work for, why did you choose J.Crew?

1 Answer

They asked me about my previous experience as a business owner who had a yoga studio with a retail component. Also asked me if I could open new accounts with Macy's by explaining the benefits.

1 Answer

It was not a difficult interview at all, it was more like a conversation to see if I would like the position and if I was a good fit. Both managers explained the process of rising up the ranks at Dillards, which seemed pretty reasonable in terms of what's expected from you in order to be promoted, namely sales and ambition and self-motivation.

Would it be hard for me to go work as an associate after being a manager for 12 years ?

1 Answer

Name a time where a customer was angry and you solved it.