Front Desk Agent Interview Questions in Nashville, TN | Glassdoor

Front Desk Agent Interview Questions in Nashville, TN

Hotels count on front desk agents to ensure their guests receive top-notch customer service from checkin to checkout. Employers are looking for candidates with expert people skills and conflict management abilities. Come ready to discuss any experience you have in the service industry and how you handle a variety of potential situations including solving issues brought up by irritated guests.

Top Interview Questions

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They asked why I lived in Tennessee

1 Answer

Thought it was all just irrelevant

do i have another job

1 Answer

Tell me about a time you had to work with a difficult coworker or customer and how did you handle it?

1 Answer

Q: Describe an instance where you solved a problem with a co-worker.

1 Answer

Hotel experience, how to handle stressful situation, why did you apply for this job and situational questions.

Describe a time where you helped a difficult customer.

1 Answer

Have you worked or applied to any other hotels?