I am up to date on discussing any language or operating system need that an employer describes to me as being critical to accomplishing the job. As a recruiter for 25 years, it was not necessary that I do the job that I recruited for. That would be like requiring employees to be dead to work for an undertaker (NO I DIDN'T SAY THAT, but wanted to).
It's all about starting with vague questions: What's not being accomplished, What's the bottle neck, etc.; before moving on to specifics. Ask the same question to as many people as possible to get the best answer.
Comment - DO NOT think about it like you are in an argument with a regular person. Think about how you would want to be treated you when you call in a customer service line after the person before made you mad. You don't want that representative cussing you out. You want them to tell you they apologize for that persons mistake and will they make sure they will help you and fix whatever problem it is that you are having, right?
its a beginning of a new sales opportunity
smile in a regular manner keep space and handle the situation
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Ensure the customer that you’re there to fix their concern and EMPATHIZE all customers really want, is just to be heard and know they matter just like you and I do.
I think they just want to know what you did to prepare- I got a call from my acting manager and was called in for an audition that morning. I called the store as soon as I hung up so I could let them know and give them ample time to prepare.
I want to be affiliated with the best of the best.
this company does not practice what they preach. They preach that the staff is the backbone of their business but they over staff the sales floor,they have an open ended return policy (which hurts commissioned sales staff huge), and the commission you earn is minimal compared to what is expected of you during your shift.
To make money obviously. Couldn't think of a better question to ask?
I wanted to answer "obviously you woulnd't be missing out on anything because you picked the candidate you needed.
A job is a relationship between the employer and the employee same as any relationship. When you make the right choice you know it... When you make the wrong choice you never forget the one that got away.
Not only are you missing out on someone who has the ability to educate the customers and communicate very well with them, also missing out on a candidate who is very dependable
Yes, a fellow associate at a previous store I worked at tried to let her mother use her associate discount and I wouldn't let her. I told her it was considered shrink and that it was inappropriate considering she knew the policy. She responded that other employees have let her mother use her discount and I responded saying her that I wasn't going to do it for her.