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Network Administrator Interview Questions

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How do you handle irate clients that are having technical trobules and need to work immediately.

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Refrain from using technical jargon when explaining technical problems and solutions to clients and speak confidently.

Approach the situation with 'we' working on the issue. Know that your are there to help solve this and act towards that, being calm and accurate towards solution. Even if the solution is that you will have to find out more and have to return to solve this issue.

Ask for the ip address, then ask if it is an on or near-air emergency. Ask for the symptoms and if others are experiencing the same problem. If no one else is then have them jump on another pc if possible/feasible. Remote into the pc or tx the ip to the relevant trouble-shooter.

There are two directly-connected switches. Assume that they communicate fine on the physical layer. Why can't two hosts with assigned addresses 192.168.100.5/30 and 192.168.100.50/30 communicate with each other? Also assume that network addresses can be used. How would you remedy this by swapping out only ONE of the devices on the network?

3 Answers

What does PST mean to you?

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I was not expecting to be put in a little room and then told I'm too dumb to even interview for a job working at a toy maker.

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You have four situations - who do you help first: 1) The CEO who can't get into his e-mail 2) An unpleasant employee who cannot login to their computer 3) Your friend who can't print a document 4) An internet router that is down No further information will be given.

2 Answers

Why do you want to work here?

1 Answer

Where do you see yourself in 5 years?

1 Answer

Who do you admire most and why?

1 Answer

How do you configure a static route on a Cisco iOS device?

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