Customer Service Representative Interview Questions in New Hyde Park, NY | Glassdoor

Customer Service Representative Interview Questions in New Hyde Park, NY

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

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What did you do before this? Would you like the job?

1 Answer

At the time, i was unemployed for a little while and having a very hard time finding work. As a result, I jumped at the first offer i received, which was from AGS for $11 an hour as a temp, then that jumped up to $14 an hour Full Time. After one year i was making 17.25 per hour. Awful money, lousy benefits, incompetent management.