As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
Looking for work weekly from the start of being hired. Must submit valid paper work concerning your job search.
I consider it a fair process but you need time to be with a host agency to validate having proper employment.