"As a case manager, you're responsible for assessing and providing guidance for the physical and mental health issues of individuals and families. Employers are looking for candidates who demonstrate excellent communication and problem-solving skills as well as show strong knowledge of the healthcare industry so that they can properly advise patients in a cost-effective manner. Come prepared to answer behavioral questions about ethical decisions you would make on the job, such as how you would handle a child whose parents are repeat abusers or a family that violates the rules of its shelter care. You may have to juggle heavy caseloads on the job, so employers will want to hear about your multitasking and time management skills."
Would you be okay with asking a family to leave shelter residence due to their non-compliance with shelter rules and regulations?
Yes, if they are not in compliance with shelter rules and regulations then they must adhere to consequences.