Customer Success Specialist Interview Questions in New York City, NY | Glassdoor

Customer Success Specialist Interview Questions in New York City, NY

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Customer success specialist interview questions shared by candidates

Top Interview Questions

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Give an example of when you have experienced conflict with a: 1) Client 2) Colleague 3) Manager

What is your ideal working environment and what motivates you?

Strengths/Weaknesses and how have you worked on them?

Describe some examples of amazing Customer Service?

Last week, I had "xyz" problem with this customer, how would you have handled it?

How would you handle a customer who wanted to make changes directly in production

Was there a time when you had to tell a customer no? Why and how did you go about this?

Why do you want to work at this company?

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