Operations Manager Interview Questions in New York City, NY
Employers want operations managers with the leadership, managerial, and interpersonal skills to effectively manage daily operations, evaluate operational costs, and make personnel decisions. Be prepared to discuss your management style as well as your experience handling conflicts and motivating teams to meet deadlines. You should also be ready to answer operational questions such as how you would improve processes to cut costs. A bachelor's degree in management or a similar field of study is required, with a master's degree being ideal.
Top Operations Manager Interview Questions & How to Answer
Here are the three top Operations Manager interview questions and how to answer them:
Question #1: What skills do you consider essential for success in this role?
How to answer: A few obvious examples include leadership, communication, quick thinking, and problem-solving. Describe your background in these and how you've employed them to manage changes and interact with all levels of an organization. It's important to place emphasis on how you've been successful in the position.
Question #2: What are some of the tasks you've handled as an Operations Manager?
How to answer: An operation manager's tasks are plentiful, so choose a handful from your experience that stands out to you. Examples include hiring, training, and managing employees; overseeing quality assurance applications; strategizing process improvements; overseeing accounts payable and receivable, etc. Make sure to prioritize tasks that align with the job description.
Question #3: How do you handle budget planning, step-by-step?
How to answer: Although this requires a detailed response, keep it concise. Describe the budgeting model(s) you use (static, zero-base, flexible, etc.), and how you use it/them to estimate expenses, sales, cash flows, and asset replacement.
What times of the year do you think it's especially hard to get driver supply out?
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Can I balance a high stressed work environment and role being that I was a single mother.
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He asked me two questions, they were both about how I would fix a branch with low morale and engagement.
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I said I would interview each employee and get a feel for all the dynamics, start with the low-hanging fruit and see if the employees have any suggestions for improvement, and then manage accordingly from there. He didn't like that I wanted to ask the employees for improvement ideas because that was "my job" and he suggested I may have to "fire everyone and clean house". Less
At what point would you resort to terminating a employee?
From the in-person panel interviews: - Uber is opening up a city remotely (i.e. Milwaukee will be operated out of Chicago). How would you make the drivers in Milwaukee feel equal to the drivers in Chicago. This was maybe the worst, most vague question of them all. - Uber drops you in a new market (i.e. Oklahoma City) and says you have two weeks until we open here - go! What do you do? - Say an Uber black car driver makes $30/ride with a 20% commission. How do you convince him to upgrade to a new made up service UberSuper with a 25% commission? What costs will the driver incur in upgrading. How much more will he have to make each week, etc. Note: it's not enough to just walk them through mentally how you'd do this, be prepared to do the math on the fly. Very annoying. - An Uber competitor opens in your city with unlimited cash capital, if you were them how would you steal Uber's customers? If you were Uber how would you convince drivers not to leave?
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Antonio, Sandro - hope you guys get good luck ... check your email for some hot man-on-man adult newsletter signups. +1 No_Cheating! Less
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I confirm it is the same test... it is really hard..., thanks god I prepared before with.. try www.uber-analytical-test Less
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Anyone have any ideas on how uber makes drivers in Chicago and Milwaukee feel equal? Less
If I handed you a rubiks cube and told you that it had to be solved by tomorrow, how would you respond?
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Such questions are really stupid IMHO and I feel like punching the interviewer for asking crap like this. I don't think such questions prove anything. A person can be really good at handling situations but not respond likewise and a pretentious person can do very well in such cases but do a horrible job when hired. Please interviewers stop with such questions! Less
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If I were asked this question I would say, "You'll have it today". How you do it isn't too important, there are literally a million ways to "solve" the rubiks cube they're handing you, it's not a cube, it's any problem they need solved, just get it done as soon as you can, wouldn't you like it if you asked someone to do something & they went above & beyond? Whether it's an inter-office request or anything else, you are always either someone's customer or vendor & this is called "giving excellent customer service". This question is begging for Excellent Customer Service. Less
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Anyone that asks a question of this nature is looking for a typical, corporate behind kissing answer. personally I was much more impressed with your honest answer than I would be by someone, whose nature and work ability I have no idea about, answering like someone else did on this with "You'll have it today." You could have answered with that and have not the first clue about "customer service", because it is just a brown nosing answer. To me, a good answer is honest and forthright, and I never want to just hear what the interviewee thinks I want to hear. Less
If in a room there are 10 persons and if each person has to shake hands with all other then total how many hand shakes will be there
11 AnswersIf u are running at 10km/hr and anothet person is running st 20km/hr then in which round u both will be at same point
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No matter what size track they run on, they will meet at the starting line every two laps. Less
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With slower person's perspective, they will meet at starting point each round. Person running 10 km/hr, will complete one round, while the other person will complete two round during same time. Less
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Yes, with reference to the slower runner, they'll meet every round and with reference to the faster runner, they'll meet every alternate round. Less
Behavioral based questions were easy to prepare for. Amazon prefers the STAR (situation, task, action, result) method to answer. Would suggestion preparing for the math flow question. I was asked the following: You have 30 associates who all work an 8 hour day, 5 days a week. 2 need to be in indirect (non-volume producing) roles. Your direct (production) rate is 150 units per hour, but you have two 15-minute breaks during the day. How many units can your department produce in a 40 hour week?
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(30 - 2) associates = 28 28 associates/hour * (8 - 0.5) hours/day * 5 days/week * 150 units = 157,500 units/week However, this assumes 100% utilization all the time and this is probably unrealistic. I would then apply a reduction to efficiency to account for unexpected delays. 157,500 units/week * 90% = 141,750 units/week ... final answer. Less
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The correct answer is 157500
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This is a math question not an estimation on potential variables through sickness, breakdowns etc The answer is 157500 Less