A pharmacy technician works closely with pharmacists to carry out administrative duties and supply patients with prescriptions. Be prepared to answer questions about your ability to deal with confrontational customers. You may be asked to engage in a few role-play scenarios, such as a patient not understanding how to take his prescription or a patient approaching you in a lot of pain.
In (a certain situation) what did you do?
Just be honest. Even if they ask you a question on a time that you did something bad.