Barista interview questions shared by candidates
How would you handle an irate customer?
Rather simple question but was asked for a step by step solution.
Use the acronym L-A-T-T-E L- Listen to the customer's concern A - Acknowledge their concern T - Take action to resolve their concern T - Thank the customer for their business E - Encourage them to return
Well it's a good thing someone would know that for the INTERVIEW question if it came up.
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