"Restaurants count on servers to provide excellent customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer."
Would you blame someone else for your mistakes?
No, I think it is necessary to own up to our own mistakes, even if it is very difficult.