IT professionals build, design, and maintain the systems that handle storing, sending, and retrieving information. Employers are looking for individuals who are able to systematically solve the tough and unusual problems that arise in the field. Expect to be asked many hypothetical questions that will assess your thought process when dealing with complex problems.
How much experience and education do you have in the IT field?
I described my education in college and technical schools. I told them the IT certifications I had, and the years of experience in the classroom, and with employers as well.