Customer Service Representative Interview Questions in Norwalk, CT | Glassdoor

Customer Service Representative Interview Questions in Norwalk, CT

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

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I was ask what do you do if someone cuts you off while driving?

1 Answer

My answer was " I will beep my horn at them"

Am I a quick learner, able to learn nerds software.

1 Answer

How would I handle a distraught client? What do you think the salary is for the position?