"When applying for a position as a director, be prepared to have your leadership skills and judgement tested by many case studies. These scenarios help employers understand what kind of leader you will be for a team or department at their company, so confidence, quick thinking, and examples of how you have fixed similar problems in the past will be highly advantageous towards receiving an offer."
How would I deal with or resolve issues with caregivers (CNA's) who didn't want to let the activities be done? This was a tricky question as the CNA's are under the RN, not under the activity director.
Unfortunately, this happens from time to time. If a CNA is preventing an activity from occurring, it has to be reported to the R.N. In most facilities that take medicare/medicaid, activities programs are required by the state. So this would be considered insubordination and should be grounds for dismissal. In a work environment that has different departments, it is extremely important to understand it is much more beneficial to work with each other than against each other.