"Companies depend on their office managers to keep operations running smoothly by maintaining and supervising staff. Employers are looking for candidates who are reliable, organized, and can successfully devote attention to multiple tasks. Be prepared to show off your people-management skills, knowledge of how the company operates, and your ability to handle an office conflict or a difficult employee."
Name a difficult work related situation and how you overcame it.
I was asked to create a spreadsheet to track nursing hours/patients that would allow the nursing staff to simply input nursing hour numbers and it would calculate specific ratios to assist with scheduling. This was difficult because of complex formulas need to evaluate specific criteria of nursing hours. I developed this sheet based on my knowledge of Microsoft Excel. This sheet remains in use even today.