Operation manager interview questions shared by candidates
What times of the year do you think it's especially hard to get driver supply out?
On holidays. That's why the price surge on these days is an incentive for the drivers to work.
Holidays indeed, but more importantly around "the holidays." People aren't as willing to give up their precious time off to bust their behinds driving people around.
Behavioral based questions were easy to prepare for. Amazon prefers the STAR (situation, task, action, result) method to answer. Would suggestion preparing for the math flow question. I was asked the following: You have 30 associates who all work an 8 hour day, 5 days a week. 2 need to be in indirect (non-volume producing) roles. Your direct (production) rate is 150 units per hour, but you have two 15-minute breaks during the day. How many units can your department produce in a 40 hour week?
You run a packing department where customer orders are categorized into small, medium and large batches. In general you try to rotate your packers between all sizes of customer orders since there have been prior cases reported of shoulder strain from folks doing large batches for a full shift Ian is your best large item packer; he can do twice the expected rate seemingly without even trying. He has been packing large items all morning. After lunch you see your queue has grown in the large batch area. If you keep Ian in the large item packing area, he can get the work accomplished without any impact to production. Or you would need to move two employees into backfill his role which may impact your overall production for the day. What do you do?
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