Operative and Senior Operative Interview Questions | Glassdoor

# Operative and Senior Operative Interview Questions

479

Operative and senior operative interview questions shared by candidates

## Top Interview Questions

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Aug 31, 2011

### Senior Operations Analyst at Capital One was asked...

Aug 31, 2011
 CASE: Recovering Written-off Past Due Balances 6 months past due, avg \$2000 balance, 15% pay in full, profitable? If introduce settlement option for 60% of balance, 10% pay settlement but 5% of them dont pay in full, better choice? With new model, now 9% pay in full, but with settlement option now 10% take settlement but a third of original payers dont pay in full, better? etc. (poorly worded and confusing case. unhelpful vague interviewer, arggg, cost me the job).3 Answersmake sure to clearly differentiate and calculate the "no settlement" and "settlement" scenarios in each variation, and understand the relationships between the two.Hi Sir, Can you explain the no settlement/settlement scenario for one of variations. I am not able to understand the question. Assume 100 people own a loan For 1st Variation - Avg 2000\$ balance, 15% pay in full Payment Received = 15*2000 = 30000\$ Loss = 85*2000 = 170000\$ How can i tell if its profitable (compare to what) with this info ? For 2nd variation With Settlement - 60% of balance = 2000*0.6 = 1200\$ Payment = 10*1200 = 12000 \$ 5% don't pay in full ? Does it mean they pay some % of settlement amount (1200) ? Also for no settlement option for this variation, whats the data ? For new model (is it same as 2nd variation - 60% of balance?) without settlement - 9 % pay in full = 9*2000 = 18000 with settlement - 10% take settlement = 10*1200 = 12000 3rd of original payers = 3rd of 9% = 3% don't pay in full (what does this mean, do they pay less than 1200\$ for each of them or zero dollars) If you could guide with one of the variations, i would be able to understand the problem.one third of original payers i.e. 33.33 payers, assuming that there are 100 payers in all.

### Senior SaaS Operations Engineer at Rally Software was asked...

Apr 3, 2012
 How do you measure the "success" of a production feature release?1 AnswerThey really are looking for someone who understands monitoring and key performance indicators and understand which ones to look for when a new feature was released.

### Senior Operations Manager at Ralph Lauren was asked...

Jun 19, 2013
 what are your career goals working for us?1 Answerif you say: 'I want to be productive" or anything as such. You'll get the job, but expect insecure managers there to give you harsh treatment! One of the most troubling parts of the interview is that for some reasons, we deal minorities and non-blonds with tougher questions, since the culture in-house is that blonds carry our image in ad campaigns and Americana. I'm speaking from experience, after watching my peers interview different groups and select finalists accordingly.

Jan 5, 2013
 Do you know this job is located in Tempe, Arizona?1 AnswerOf course.

### Senior Operations Engineer at Evernote was asked...

Jan 28, 2014
 Role-playing scenarios to demonstrate how I would solve a problem under difficult circumstances (e.g., a system unable to fork.)1 AnswerTroubleshoot the issue by telling the interviewer what commands I would run, and what information I hoped to glean from them. Diagnose the problem and work to resolve it.

### Senior Machine Operator at Pearson was asked...

Nov 10, 2013
 Don't remember any difficult interview questions. All questions were pertinent to work experience and how I had handled different situations.1 AnswerAnswered all questions honestly.

### Senior Contact Center Operations Analyst at Bluestem Brands was asked...

May 28, 2012
 Describe how you would measure customer service.1 AnswerQuantitative measures are imperative, even though it's a typically a relatively qualitative field. I put more stock into customer behavior, rather than self-reported c-sat scores, because behavior is what affects the bottom line.

### Senior Operations Analyst at Walmart eCommerce was asked...

Mar 2, 2012
 What is Layer 8 of the OSI model1 AnswerNone.

### Senior Operations Analyst at DISH was asked...

Nov 27, 2013
 Tell me 5 things you are. Tell me 5 things you are not. 1 AnswerI actually liked this question a lot. Made me think about what I am bringing to the company.
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