Agent Customer Service Interview Questions in Orlando, FL | Glassdoor

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Agent Customer Service Interview Questions in Orlando, FL

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I don't even remember the questions. I believe all airlines go for a certain look and turn if you have the appropriate schooling or experience you get the job.

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I had forgotten about a wreck less driving charge I'd had, 1 month into the job the station manager called me into office and let me go. Very upsetting. This was my only complaint with delta. Otherwise they are a class act.

Describe a stressful situation I had with a customer. How did I handle the situation

What is a situation that you had to deal with an angry customer and how did you handle it?

In your past jobs, what were the types of quotas you had to achieve?

Why do you want to work with HSN?

2 Answers