Customer Service Interview Questions in Orlando, FL | Glassdoor
Customer Service Interview Questions in Orlando, FL

Customer Service Interview Questions in Orlando, FL

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

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"What in this company interest's you."

2 Answers

"I am a self motivated individual who's interested in climbing the cooperate ladder and there seems to be a lot of advancement opportunities within this company."

What is the pay range like for Advance America and benefits with hours? I do appreciate your answers...thank you

How do you handle a difficult customer?

1 Answer

Are you outgoing?

2 Answers

"Do you feel you'd take charge in a leadership role"

1 Answer

Do you know about any phone operating systems?

1 Answer

What is your ideal work environment?

1 Answer

What kind of customer service skills do you have to offer?

1 Answer

I don't even remember the questions. I believe all airlines go for a certain look and turn if you have the appropriate schooling or experience you get the job.

1 Answer

If I told you this interview was going bad, would it make you question some of the answers you gave?

1 Answer

Tell me about a time...

1 Answer
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