Outside property claims representative Interview Questions | Glassdoor

Outside property claims representative Interview Questions

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outside property claims representative interview questions shared by candidates

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Tell me about a time that you had to give a customer bad news that they would not accept.

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I would sympathize with the customer, re-evaluate if I can get us to an acceptable resolution and if I could not I would ensure a follow up call after speaking with my manager.

How did you handle multiple task at once.

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Tell me about a time you had to deliver bad news. How did you learn from this experience and use it in future situations?

1 Answer

To do a whole bunch of field calculations that in real life you have apps for

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Tell us an area you need to work on to be a more effective employee.

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Describe a time when you had to deal with an unhappy customer/client.

Tell us about a time that you had to make a difficult decision at work and what was the outcome?

Know the insurance terms like what is an HO2 policy? What is co-insurance? What is a declarations page?