Park ranger Interview Questions
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Park Ranger interview questions shared by candidates
Why do you want to be a Park Ranger?
3 Answers↳
I respect the work of a Park Ranger. They have to represent the rule and regs on the Park, and be "uncool" when enforcing. I also know that they have to understand and have compassion for park guests who are visiting and honestly just trying to have a good time with family and friends. Less
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I have performed the duties of an interpretive park ranger before. This is a very fun job that takes huge amounts of energy. You educate the public on exciting fun topics and the make known your conservation iaaues affecting the region and in particular the park. The TPWD mission can be fully realized every day while performing this high energy work. It is a "calling." For those who love it and have the public speaking ability and inspiration to be a dynamic teacher all day to a variety of audiences of all ages, this is not a job, it's pure fun. Only people who consider this demanding and very public job "fun" should seek the position. There have been periods for a year or two, where I was all about doing this service. It is an enormous opportunity to have a job doing that which inspires happiness, and is part of a worthy nature conservation cause. The right person for this job, stands out like a Bobcat in a bank. They will be the big fluffy, energetic, ceaselessly smiling science living goof ball with a good hearted passion for excess of nature on a daily basis . An unusual position which could be perfect for your temperament one year and a bit much to chew at other times . Less
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Balance and good judgement are what we all hope for in matters of enforcement. This is something I feel like comes naturally. If I were a judge, the morals of the BIble (same as taught with modern moral code) would be my guide. I also would make as my guide the importance of firm compliance with rules if the park. Yet, I would demonstrate compassion and patience with the Park visitors. Less
Describe a time when you worked with customer service.
1 Answers↳
What kind of services customers want? Then I served the customers.
You see a group of people vandalizing a facility you maintain, what do you do?
1 Answers↳
Observe and report, contact the police and do not engage or provoke the vandals.
I was asked to describe one time were I had to deal with a difficult situation in the workplace, and how I went about solving the problem.
1 Answers↳
When faced with a "no win" situation, only weeks after starting my new job, I had to make a decision which required me to think on my feet without having the office manager present. I was working with my team and we were all answering phones one busy afternoon, when I got a call, it was my off-duty supervisor, the Park office assistant manager, calling to speak with my co-worker (but also next in charge when the manager and assisstant manager we're both absent. The assistant office manager was calling to speak to the supervisor, so I put the AM on hold and asked supervisor to take the call from AM. But she refused and said she did not want to deal with her right now. She totally refused to get on the phone and she even asked me to tell the AM that she was outside taking lunch. This was not true, thus constituted a lie. At first, I stood there with my jaw wide open to the floor and my "no way" eyes popping out! Then I insisted as firmly as appropriate that Miss Supervisor take the call . She kept saying just tell her I am not here. Here was the dilemma, I had my manager on hold and it would be irresponsible and disrespectful to not get back in the line and explain. On the other hand my supervisor was telling me to lie for her and she was standing right there, telling me to get back on the line and say she wasn't there. So I had to get back on the line and tell the manager something. I reluctantly got back in the line and told the supervisor that I would have to take a message. The manager pressed me for info and did NOT let me off the hook. So, I told her I would looking it further and have the supervisor give her a call back. But she insisted she would stay on the phone until I got the supervisor. The supervisor asked me why I couldn't just tell a little fib. I said, "I won't lie for self , and certainly won't lie for someone else. A lie is a lie. I ain't doin it." She was annoyed and said, "I'll get someone else to do it." And that she did. That co-worker was not offended by the request enough to protest and the manager finally had no choice but to get off the phone. In my opinion, they both looked rediculous and they both put us in the middle of a conflict. But, being new and just a seasonal employee, I decided to NOT complain to anyone about the incident and learn more about my surroundings before making issues. A few weeks passed and I was finally called into a meeting by the Headquarters manager and asked to be a witness in the matter so that a matter could be settle fairly. I silently doubted anything being fair except BOTH parties be reprimanded for carrying on such a roucous in front of and involving the other employees. But I agreed that I had been involved and that I would any questions from management in a truthful way. The manager of the office asked me several questions. I stuck to yes or no answers and did no elaborating or offering of any information that was not specifically asked. I did not offer my opinion or my comment on any of it. And I went my way never bringing it up again. I thought both were to blame, but one only got in trouble. Not my concern. I minded my work, my business and my opinions, all without encouraging any further doings. The matter was promptly closed, and we all lived out the rest if the hot summer. I had one happy with me, the other mad at me, and a manger that loved me. None of it, something I earned or deserved either good or bad. But, I will always remember the AM asking me with the Office Manager present, "why did you not get back on the phone and tell me she was there and just not answering the phone?" She was suggesting that I had neglected my duty to her. I explained that the situation was so out of the ordinary that I decided that I was not knowledgeable enough about the dynamics of the office to make an informed judgement on the matter. As such, I walked away from the whole thing, preferring to be responsible for my own action of walking away from it, than to be responsible for lying for one or getting someone in trouble. Later, I was commended for my decisions by several of my colleagues and by management. Moral of the story: keeping the 10 Commandments is z good policy in the workplace. Tried and true. Less