Part Time Teller Interview Questions | Glassdoor

Part Time Teller Interview Questions

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Part time teller interview questions shared by candidates

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How does good customer service sounds, feels, and looks like?

1 Answer

A good customer service sounds, feels, and looks like when you know you have made the customer feel special. When they leave the branch, they have a smile on their face.

How did you handle an irate customer?

2 Answers

1. Let's role play, sell me a bank product..... 2. If im a customer and I declined what you are trying to sell me...

2 Answers

What are the steps you take to handle customer's transactions?

1 Answer

(1:1 Hiring Mgr) What is the extent of your cash handling experience?

3 Answers

How do you handle a customer with multiple requests

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Did you or any family memeber make any contribution to the election campaign?

3 Answers

In the group interview, we had to pair up, then introduce and "sell" each other to the rest of the room (dumb, but not hard). Really, they are more concerned with how you do than what your partner says about you. Another question was, "What kind of (sales) goals did your employer set and what did you do to meet them?" Also asked about a time you went above and beyond for a customer, why Wells Fargo again, etc.; format was open - the interviewer would ask a question, then allow whomever wanted to answer. I tried to go within the first three or four people (I was in a group of twelve total).

3 Answers

If we were to call your former employees, what would they say about you?

2 Answers

What is the most important thing about customer service?

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