Participant Services Representative Interview Questions | Glassdoor

Participant Services Representative Interview Questions

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Participant services representative interview questions shared by candidates

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Why do you want to work for T Rowe Price?

1 Answer

It is a well respected and highly regarded company with a focus on delivering good customer service and creating successful financial products.

Why do you want to work in the call center?

1 Answer

Not a question but an audio test in a call center environment where you need to listen and have a lot of background noise and questions asked.

1 Answer

This job is very customer service focus, how are your experiences relative?

1 Answer

Name a time you had to deal with an angry customer and how to you handle the situation?

1 Answer

What makes you the right person for this job?

1 Answer

Why do you want to work for Crosby Benefits? What would make you a good candidate? How do you feel your past experience has prepared you for this role?

Describe a situation where you dealt with an unhappy customer-how did you resolve the situation?