Patient Access Representative II Interview Questions | Glassdoor

Patient Access Representative II Interview Questions


Patient access representative ii interview questions shared by candidates

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Describe a specific situation where you were able to convince someone to see things your way.

Everyone is late from time to time. Give me an example of a good excuse and a bad excuse.

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Tell us about your self.

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Name a time when u were faced with a difficult decision?

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None.....She mostly explained what was to be expected and pitched the company on the benefits, etc....

Interview with both the manager and supervisor---the questions were all "name a time when" lots of questions on when you de-escalated a situation, how you would resolve co-worker issues, and customer service questions. Last question was why should we hire you, first question was why did you apply.

How did you deal with a difficult patient/customer?

1 Answer