Patient access representative Interview Questions

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Patient Access Representative interview questions shared by candidates

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Ochsner Health
Patient Access Representative was asked...January 22, 2019

How do I handle multitasking in the work place?

11 Answers

Yes

I do like to work as a team

I am very responsible with my job

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Rothman Institute

Why would you like to work for Rothman?

5 Answers

One of my first jobs was at Presbyterian hospital. I worked registering patients for 8 speciallty clinics. One was an orthopedic clinic. I loved the interaction with the patients as well as the physicians and staff there. They closed and I in pursuit of finding a position that can utilize my experiences gained. Less

One of my very first jobs I worked at involved 7 clinics that I registered patients at in a hospital setting. This included an Orthopedic practice. I would love to offer my experiences gained within my years of working as receptionist/biller as well as the interaction I had with the patients, physicians, nurses, and staff. Less

I feel I would be very compassionate towards each patient understanding the pain people go through before surgery. My husband had two hip surgeries. For me to witness first hand, my husband was able to live life to its fullest without any pain. Less

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Our Lady of the Lake (Louisiana)

If a coworker came up to you and started to tell you somethings about another worker how would You handle that?

4 Answers

It is not appropriate to discuss co-workers, but if this is a work situation, the supervisor would be more appropriate to discuss this matter. Less

Answer #2 is more appropriate because there should never be discussion about a co-worker in the office area . Also it not any other workers busuness and it does not encourage team work. Less

If further discussion is indicated it should be purely confidential and only include the involved employee and supervisor Less

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Fresenius Medical Care

What do you think makes a business successful?

4 Answers

Interview on11/25/2019

Employees that love their jobs.

We all must help each in times of need and happily doing it.

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Mayo Clinic

How do you handle someone who is angry about a bill?

3 Answers

Listen, be empathetic, and reflective. Discuss solutions

Listen to their complaint and explain how the billing works. If there is some part of the billing issue that there is confusion about and how you can resolve it. Less

First try to calm the situation,, explain to her the breakdown of whatever he/she has been charged, secondly try and make a reasonable discount on the bill Less

Ascension Seton

None really. Just want to see if you have what it takes to deal with various types of personalities.

3 Answers

What all do they check during background and how long is that process

Criminal background check and employment verification. I also think they verify addresses. Less

Are you still employed there? I'm scheduled for an interview tomorrow 5/8/15 and curious to know if there's anything I should be aware of. Less

St. Jude Children's Research Hospital

If i like my job why do i want to leave it after 2-3 months?

3 Answers

I dont

Everybody picks a job that they going to love doing and I had ur I will love it love just love helping kids and putting a smile one there face dat let me know they still have Faith and hope so yes I will love ur job Less

it's not that I don't like my job that I have now I just know that that's not going to be my career and I have always wanted to be at Saint Jude doing work for Saint Jude because I feel like I could fit in here with the passion that I have for my patients. Less

Nationwide Children's Hospital

How do you handle working with a number of individuals with different personalities?

3 Answers

Very well, find the good with everyone.

As equals as everyone. With No differences.

Respect with fully care.

East Jefferson General Hospital

Describe a situation where you disagreed with your supervisor and how you handled it.

3 Answers

Let's just say I was told to clean a or Room after bringing a patient to there room we resolved the problem with better communication Less

I just politely let them know that this job just want going to work for me any more and that I was truly sorry for the inconvenience. Then, proceeded to leave quietly. Less

I described an instance when my supervisor didn't want to provide services to someone because the person wasn't following rules. I disagreed but followed her direction, and later found that this tough-love approach helped the person get back on track. Less

Texas Children's Hospital

Would I be willing to commute?My interview was interactive and to the point that's what I liked the best. Answered all my question. Very thoroughly in explaining the background of the company and the growth opportunities. Explained in full detail what the position could and offer now and In the future.

3 Answers

Thanks

How do you apply

I said yes with assistance, the recruiter eagerly said not a problem. My interview was interactive and to the point that's what I liked the best. Answered all my question. Very thoroughly in explaining the background of the company and the growth opportunities. Explained in full detail what the position could and offer now and In the future. Less

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