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Patient Services Technician Specialist Interview Questions

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Patient services technician specialist interview questions shared by candidates

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Has a patient ever caused you stress and how did you handle it? (Something like this)

1 Answer

- I gave an example from personal experience where a very large and intimidating patient was upset with me for being an extern. He looked at me, told me I had one shot and if I miss, well he looked like he'd kill me. I missed but I explained how I calmly took it, smiled, apologized and brought a supervisor over to assist them. Not the best example but it's all about showcasing your customer service.

What angle should you have your needle going in?

1 Answer

Tell me about yourself?

1 Answer

The interview questions were not difficlut. I had a lot of experience, and they were familiar with me.

Tell a little about your self and why would you be a good candidate for the position.