I wasn't really sure how to answer this as all my Perl experience is Linux scripting and working with SNMP and RRDs. I kind of went off on a tangent about LAMP stack security and selinux and general best practices. I'm still not sure what exactly they were looking for.
As a college student, this is a tough one to answer, not having much customer service experience. I talked about working as a tutor and going above and beyond to help the students learn. I think that this is the kind of thing they are looking for in terms of personal fit