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Personal banker ii registered Interview Questions

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Can you tell me how to sell me a product?

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For me it's not about selling a product, it's about finding out a persons needs and offering a solution to meet those needs

From time to time you will have to deal with an irate customer. Tell us about a time when you dealt with an irate customer and how did you change the clients perception of the situation?

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Think of a time that you had to overcome a difficult situation. What were the specifics of that situation, how did you use your skills to overcome that situation and what was the outcome?

they ask interview questions in story form. they want to know what the problem or issuse, how did you resolve it and what the outcome was

Tell me of a time when you had a conflict at work, how did you resolve it?

You will most likely be asked to sell/present a recommendation to the interviewer as if they were a bank client. Be prepared to ask fact finding questions of the "customer" and let the "customer" do most of the talking. Then recommend your solution.

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