Personality Interview Questions

Pleasant personality, smiling and confident. We can teach the rest. It's almost impossible to change a persons personality. And never lasts.

Their ability to upsell plays a huge part, also good attitute, prior work in retail...

I would ask the employee what specifically happened, how they dealt with the client, and why they felt they could no longer deal with this person. Unless the circumstances were inappropriate and made the employee feel uncomfortable I would give him suggestions on how to handle the client from now on. If the circumstance were more of a personality conflict, I would coach the employee on how to handle this from clients but explain we are not in the business of losing clients due to difficulty in communication. I told of a similar situation I had where an associate veterinarian had a hard time dealing with difficult clients, we attended a seminar on how to appropriately handle this type of client and this helped her throughout her daily interactions with clients. The hospital lost no clients in the process. The next time I saw the client expressing attitude with a receptionist, I asked her if there was anything I could help her with as I had noticed she seemed unhappy with her visit. Upon being confronted, her attitude dissipated.

I said that my team player attitude ,ability to except new challenges, and also with my persevering personality that I am sure to succeed any task and hopefully exeed this company to the highest standard.

Be sure to express your professional personality traits (passion, desire to learn and grow etc.0 in addition to your skills.

I answered everything honestly and with as many examples that I could come up with.

I generally focused my answers on the success of the team and company at large. Centered on the idea that putting employees, even difficult ones, in situations where they were set up to succeed, vs fail, was key. If there were still issues, then I was very matter-of-fact with my own philosophy of not hiring a-holes, and that sometimes the talent did not justify the personality.

Response was thorough. I verbally developed a sample Request for Proposal and took the Director through each of the stages through audit and closeout.