"A customer is buying cans of vegetables that are ringing up at $0.75, but she insists they were on sale for $0.35. What would you do?"
They want you to just take the customers word and change the price without question for things like this, so long as it's within $3. If it's more than that you should call someone to check the price on the item, if it's less, they don't care.
Ask for help to get a price check and tell the customer it will be quick.
I will call the manager and they can help me to do something about like changing price.
Feb 5, 2014