Pharmacy technician trainee Interview Questions
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Pharmacy Technician Trainee interview questions shared by candidates
When a customer complains about how long they had to wait, which can sometimes happen when there is not enough people working, how would you handle talking to this customer?
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I would thank the customer and apologize for the wait.
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If needed I would fill the script myself and pass to be checked by Pharmacist and immediately return script to customer. Less
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Explain that you are sorry about their wait and ask the pharmacist to help with this customer if they continue to complain. Less
Why should I pick you over someone who is already licensed to be a Pharmacy Technician?
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I am a very fast learner. I am organized and am always productive. Someone who has been previously trained may have knowledge coming into this job, but they might also have their own way of doing it. I would be learning how to do it from scratch, and would be doing everything the CVS way. Less
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Absolutely
Describe a situation where you worked in a team to finish certain task
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I worked in a medical store and assigned a task to supply a wholesaler with large quantity of antibiotics capsule, we worked as a team to finish the task on time (all of the employee from manager to laborer) , the task was delivered on the required time, customer was happy and all of us felt a sense of satisfaction. Less
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I worked on Black Friday working at forever 21. It's was 4 of us in the men section. I assigned everyone a task & for the most part we were working efficiently, but one co-worker had enough, and quit on us. Witt the 3 of us picking up the slack another co-worker quit. And then there were 2. We tried the best we can and stuck it out to the end as a team, but job wouldn't have been nearly as clean if we didn't lose 2 people. Less
What are your feelings about repetitive work?
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Great, I never get bored doing the same thing I am a very patient person.
Why do you want to work for us?
4 Answers↳
(In my head I was saying "to get paid") I said "I have read good things about the company and as I am a college student interested in the Pharmaceutical Sector I think this would give me a solid base for a career. Less
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It's my dream job
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It is a service work
How would you respond to an angry or irritated customer?
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Explain that I understand their frustration and that I will see what I can do to fix the problem. Less
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I would take time to listen to his/her concern or frustration and addresses them . Then give any advise as possible as I can if I find out his concern can no be addressed by our services. Less
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I would primarily acknowledge their stress and concern in the matter in order to acknowledge their personal sentiments, as customers appreciate when they are valued and treated as such. I would then proceed to communicate to identify the source of conflict, and thus proceeding to alleviate their concerns. At the commencement of the resolution, I would then thank them for their time and patience in such a matter, and bid them a great day and letting them know that I am available should further assistance be required. Less
- Why should we hire you? - Explain what you would do if a customer is yelling at you. - Describe your pharmacy experience.
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I've had the yelling customer... I'd say mam or sir would you like to speak to my manager and let them hash it out Less
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I don't have any experience in the pharmacy department but I'm a fast learner... delivered in the Kentuckiana area for over twenty years... great people person... good references... thanks Less
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When being asked situational questions about how you've handled difficult situations in the past, use the STAR method (you can never go wrong with it). That's the Situation, Task, Action & Resolution. Less