"Office assistants serve both employees and customers by supporting operations, troubleshooting, and maintaining supplies. During an interview, employers may ask about your interest in their industry, competence in word-processing programs, and your personal skills that you can bring to the company. In addition, be prepared to talk about how you work under stress or handle conflict within the work environment. To ace your interview, come with an enthusiastic attitude with a real deal desire to help others."
how would you react to an angry parent?
Get the parent to focus clearly and understand what they are angry about. Figure out procedures or a solution for the parent so they are calm. Resolve the issue until they are no longer angry.