Phone Agent Interview Questions | Glassdoor

Phone Agent Interview Questions

30

Phone agent interview questions shared by candidates

Top Interview Questions

Sort: Relevance Popular Date

What was the one accomplishment you were proudest of at your last position?

1 Answer

I created a book that was used by Pope John Paul II when he visited North America the first time.

Tell us about a time when you really "nailed it" with a customer and felt like you went above and beyond to give the guest outstanding service?

1 Answer

What is your goal in terms of growth within the organization?

1 Answer

Why do you want to work for the Fairmont Hotels?

1 Answer

Do you have call center experience

1 Answer

Where do you see yourself down the road?

Why do you think you'd be a good fit for this company?

1 Answer

Why do you want to work here.

1 Answer

She asked if I was good with people, because they get a lot of disgruntled customers.

How do you handle an infuriated customer?

110 of 30 Interview Questions