Phone Banker Interview Questions | Glassdoor

Phone Banker Interview Questions

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tell us a time when you had to deal with a difficult customer

1 Answer

give them the example of the frustration, what you did to solve the situation, and tell them what you did at the end of the result. Make sure the customer was satisfied with your service and happy when he walked out of your business.

Why do you believe you are the best fit for this postion ?

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Describe your most recent sales position.

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There were no difficult questions, just the regular ones, if you are an experienced job seeker.

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Tell us about a time where you exceeded a sales goal.

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Tell me about a time you....

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about how you would ask a customer for more products & services

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How do you navigate through search engines/programs? ( not exact question )

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when you get a customer that is not satisfied with his or her account. & everything you do to help the customer just makes them mad at you & you really couldn't help.

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If you were under your sales goals and you were already working with your boss to improve, what else would you do to improve and meet your goals?

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