Phone Banker Interview Questions | Glassdoor

Phone Banker Interview Questions

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Phone banker interview questions shared by candidates

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Why do you believe you are the best fit for this postion ?

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Tell us about a time where you exceeded a sales goal.

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"Give me an example of a time when you had a conflict, and how did you overcome that? Be very specific." "Why are you interested in this position/why do you want to work for Wells Fargo?" "Why is customer service important to you?" "Give me an example of a time when you went beyond customer services, and how did that affect sales?" "Do you think you work well with a team or alone with projects?" "What do you want to get out of this position?" ... etc.

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If you were under your sales goals and you were already working with your boss to improve, what else would you do to improve and meet your goals?

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they asked me about a time when I had a problem with a customer and how I handled it

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about how you would ask a customer for more products & services

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tell us a time when you had to deal with a difficult customer

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How would you be vauable to Wells Fargo? And why should we consider you for a position here at wells fargo?

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when you get a customer that is not satisfied with his or her account. & everything you do to help the customer just makes them mad at you & you really couldn't help.

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Tell me about a time you....

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