Phone Interview Questions | Glassdoor

Phone Interview Questions

710

phone interview questions shared by candidates

Top Interview Questions

Q: "How did you de-escalate a situation where a customer was angry?"

1 Answer

I told the customer I completely understood and repeated their concern back to them, then told them how I was going to solve it, and whether that worked for them.

Why I am interested in political canvassing work and what relevant experience I have.

Do I have any experience in this line of work

Tell me about a time where you had a difficult situation with a customer.

How is your driving record?

1 Answer

I was asked to read a short script.

1 Answer

What do you do to deal with stress?

1 Answer

Customer service question: if an angry customer walks up to you and complains that you got their order wrong, what do you do?

1 Answer

How many bananas are sold in the US everyday?

1 Answer
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