Phone representative order call center Interview Questions1 interview questions shared by candidates Phone representative order call center Interview Questions Sort: RelevancePopular Date Order Entry Representative at QVC was asked... Dec 8, 2012 What would be a situation in which you had to diffuse an escalated customer call or interaction? 1 AnswerHint, dumping the person on the manager or supervisor is not the best answer.Interviews1–1 of 1 Interview Question