Point of Sale Associate Interview Questions | Glassdoor

Point of Sale Associate Interview Questions

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Point of sale associate interview questions shared by candidates

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Describe when you went above and beyond for a customer?

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I used to work at hotel and I would do things such as bringing up luggage, give blankets, pillows, waters, even clean up messes for a guest even though it wasn't in my job description.

Most questions were situational, but a couple were about past experiences.

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Name an situation when you went above and beyond for a customer.

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What do you feel is your most detrimental quality and what steps would you take to ensure that it does not interfere with your work?

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What do you see yourself doing in 5 years?

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Tell me a time when you received instructions that were confusing to you and how did you accomplish those instructions?

How do you think you would do with promoting the Kohl's Charge Card?

What was a time you provided good customer service?

What is your best quality?

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How would you respond if you were given a big project to work on, during it you were given multiple tasks that were insignificant in size but were of higher priority.

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