Prescription Benefit Specialist Interview Questions | Glassdoor

Prescription Benefit Specialist Interview Questions

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If I woud be intrested in Work at Home....but that never happened

Tell me of an instance when you had to deal with an upset customer, how did you resolve the call?

Describe a time a client was confused or unsure of what they wanted and how did you persuade them?

Name a time you had to deal with a difficult customer? Why do I differently than my coworkers that makes me get customer compliments everyday? Name a time I did not want to follow company rules and regulations?

The job pays $12.50 an hour and the hours are 12 pm to 9 pm

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How do you plan to translate your outgoing personality into a scripted, phone-based position?

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