Pro Account Sales Associate Interview Questions

I was asked if I could help them increase sales at the Pro Desk and how I would do that.

What would you do if you saw a customer walk through the front doors a little unhappy looking?

What qualifies you for this job when you dont have experience in the field?

They asked several questions, each one building on the next. Provided good opportunity for me to share my experience and how I could be a great asset to their team.

What would you do to boost sales?

You are a new and just released to the sales floor and are doing inventory- it's due in 30 minutes. A frazzled, hurried customer comes up to you asking about a product that you are unfamiliar with. What do you do?

I was not presented with a difficult question.

They give typical customer service questions and scenarios. For Example, "What was your most difficult customer and how did you handle it to get a positive result?"