Process Consultant Interview Questions | Glassdoor

Process Consultant Interview Questions

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Process consultant interview questions shared by candidates

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You enter a company, it has got a lot of bottlenecks/ issues. there is not direction how will you work on process improvement intiative from scratch to finsh

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1. Plan the intiative - understand objective, gather existing info, build high level process blocks, if possible break them into smaller subsets, identify SME list for each process area, Come up with a tool to use, come up with methodology/ standards/ guidelines for process modeling. 2. Execute - Schedule workshops, Conduct work shops, Map the AS IS state if not present, talk to bottleneck/ delays. Come up with furture state. Circulate the models, get feedback from SMS and sign off 3. Implement - depends if IT will implement a system or its pure change management. 4. Monitor the process adherece, maintain if required

Skills interview. Difference between different modeling languages

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Placed in a real-life audit scenario and asked to quickly respond with my recommended solution

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Tell me about a time you had to work with a difficult person. How did you handle the situation?

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I was asked to describe a time when I took a risk and failed, and when I took a risk and succeeded.

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"Tell me about a time when you had to give difficult feedback to a higher level manager"

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Case study was the most difficult aspect. Just need to make sure to bone up on pharmaceutical distribution operations and industry.

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What CMMI process areas and practices are generally a problem in an appraisal.

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How did you troubleshoot. How do you prioritize work. Confllict Handling.

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